Customer Experience Manager
Jack joined Altus Lawyers in May 2019 as a newly admitted solicitor who now runs the operations of our office. Jack is a knowledgeable, dedicated and reliable professional who is across all aspects of the firm. He is the first point of contact for most queries and is a problem-solver for both staff and clients alike.
Jack has the ability to be extremely transparent with clients throughout the entire legal process and is responsible for keeping client Dashboards up to date. He is both personable and approachable, whilst being able to deal with delicate or sensitive matters.
Jack has a keen interest in basketball and outside of work hours coaches with the Bulleen Boomers’ junior program at an elite level.